Terms & Conditions

Last Updated: January 15, 2026

Welcome to Platinum Faces. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Platinum Faces ("Company," "we," "us," or "our"), a modeling agency registered in the United Arab Emirates (Registration Number: 18325072).

By accessing our website (platinumfacesi.com), using our services, or engaging with our agency in any capacity, you acknowledge that you have read, understood, and agree to comply with these Terms, as well as our Privacy Policy and any other policies referenced herein.

If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

For the purposes of these Terms:

3. Eligibility and User Responsibilities

3.1 Age Requirements

You must be at least 18 years of age to use our services independently. Users under 18 may access our services only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when:

You are responsible for maintaining the accuracy of your information and updating it as necessary.

3.3 Prohibited Activities

You agree not to:

4. Modeling Services and Representation

4.1 Agency Services

Platinum Faces provides professional modeling agency services, including but not limited to:

4.2 Model Applications

Submission of modeling applications does not guarantee representation or acceptance. All applications are subject to review and evaluation based on our professional criteria and current roster needs.

We reserve the right to accept or decline applications at our sole discretion without providing specific reasons for our decision.

4.3 Representation Agreements

Models accepted for representation will enter into separate written agreements detailing:

These separate agreements supersede these general Terms for matters specifically addressed therein.

5. Client Engagements and Bookings

5.1 Booking Process

Clients seeking to book our models must:

5.2 Cancellation and Changes

Booking cancellations or significant changes are subject to our cancellation policy, which may include:

Specific cancellation terms will be outlined in individual booking agreements.

5.3 Usage Rights

Usage rights for images, video, and other materials created during bookings are governed by separate agreements. Unauthorized use of model images beyond agreed terms constitutes copyright infringement and breach of contract.

6. Intellectual Property Rights

6.1 Website Content

All content on our website, including but not limited to text, graphics, logos, images, photographs, videos, audio, software, and design elements, is owned by or licensed to Platinum Faces and is protected by copyright, trademark, and other intellectual property laws.

6.2 Restrictions on Use

You may not:

6.3 User-Submitted Content

By submitting content to us (applications, portfolios, feedback, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for business purposes related to our services.

You represent and warrant that you own or have necessary rights to any content you submit and that such content does not violate any third-party rights or applicable laws.

7. Payment Terms

7.1 Fees and Commissions

Our agency operates on a commission basis for model bookings. Commission rates and payment terms are specified in individual representation agreements.

7.2 Client Payments

Clients are required to make payments according to terms specified in booking agreements. Late payments may incur interest charges and additional fees as permitted by law.

7.3 Currency and Taxes

All fees are quoted in the applicable currency specified in agreements. Prices do not include applicable taxes unless otherwise stated. You are responsible for all taxes associated with your transactions.

7.4 Refunds

Refund eligibility is subject to our Refund Policy and the specific terms of individual agreements. Please refer to our separate Refund Policy document for detailed information.

8. Confidentiality

Both parties agree to maintain confidentiality regarding:

This obligation survives termination of any agreements and continues indefinitely unless information becomes publicly available through no fault of the receiving party.

9. Disclaimers and Limitation of Liability

9.1 Website Disclaimers

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

9.2 Third-Party Content and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Access to and use of third-party sites is at your own risk.

9.3 Limitation of Liability

To the maximum extent permitted by law, Platinum Faces and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Our total liability for any claims arising from your use of our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim, or AED 1,000, whichever is less.

9.4 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, labor disputes, or technical failures.

10. Indemnification

You agree to indemnify, defend, and hold harmless Platinum Faces, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

11. Termination

11.1 Termination by Us

We reserve the right to terminate or suspend your access to our website or services at any time, with or without cause, with or without notice, for any reason including but not limited to:

11.2 Termination by You

You may terminate your use of our services at any time by ceasing to access our website and notifying us in writing if you have an active account or agreement.

11.3 Effect of Termination

Upon termination:

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from or relating to these Terms or our services shall be resolved through the following process:

  1. Informal Negotiation: The parties shall first attempt to resolve disputes through good faith negotiations
  2. Mediation: If negotiation fails, disputes shall be submitted to mediation under the rules of a recognized mediation center in Dubai
  3. Arbitration or Litigation: If mediation is unsuccessful, disputes shall be resolved through arbitration or litigation in the courts of Dubai, United Arab Emirates

12.3 Class Action Waiver

To the extent permitted by law, all claims must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date.

Continued use of our website or services after modifications constitutes acceptance of the updated Terms. Material changes may be communicated through email or prominent website notices.

We encourage you to review these Terms periodically to stay informed of any updates.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any specific agreements, constitute the entire agreement between you and Platinum Faces regarding the use of our website and services.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Language

These Terms are prepared in English. In the event of any conflict between English and translated versions, the English version shall prevail.

15. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Platinum Faces
7 Baumbach Grange Bernitaburgh
SA 7167, United Arab Emirates
Phone: +9728609984191
Email: [email protected]
Registration Number: 18325072
Business Hours: Sunday - Thursday: 9:00 AM - 6:00 PM

16. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last Updated: January 15, 2026